Tenant And Landlord Portal Solutions Capabilities

Tenant and Landlord portal Capabilities Pricing

Capabilities

A tenant and landlord self-service portal is a digital platform that allows both tenants and landlords to manage various aspects of rental properties and tenancy more efficiently.

Rent Payment & Collection

Tenants can make online rent payments securely through the portal, providing various payment options.
Landlords can easily collect rent payments online, reducing the need for physical checks and improving rent collection efficiency.
Tenants can receive alerts and reminders about upcoming rent payments, lease renewals, and other important dates.

Online Maintenance Requests

Tenants can submit maintenance requests and track their status through the portal.
They can describe the issue, attach photos, and receive updates on repairs.
Landlords can receive and manage maintenance requests submitted by tenants. They can assign tasks to maintenance staff or contractors and track their progress.

Lease Agreement Access

Digital access for tenants to lease agreements and related documents.
Document storage for property-related paperwork and option to e-sign documents for convenience.
Landlords to access lease agreements and tenant details.

Profile Management

Update personal and emergency contact information. Privacy settings to allow tenants to control the visibility of their contact information.
Storage and retrieval of important documents (leases, notices, etc.).
Customize preferences for alerts and notifications to receive alerts for upcoming lease renewals, maintenance requests, etc.

Community Features

A platform for tenants to engage in discussions and share information. Topics include community news, recommendations, and general discussions.
A shared calendar highlighting community events, gatherings, and important dates. Ability for tenants to RSVP and get event details.
Emergency communication features for immediate alerts or updates. Critical information dissemination during emergencies.

Reporting & Analytics

View detailed tenant rent payment history, including dates and amounts. Access information about the current lease term.
Landlord can track overall revenue and analyze financial performance. Monitor occupancy rates for different properties or units
Analyze lease durations and identify patterns in tenant behavior. Understand which events or forums are most popular among tenants.

Why is implementing self-service important?

Align With Tenant Desires

Modify tenant profile at their leisure, while automatically updating staff schedules. It increases first-time access while boosting customer satisfaction.

Easy To Set Up & Keep Up

Integrated with the CRM it can easily bolt onto your existing tech stack rather than requiring an entire rebuild from the ground up.

Saving Time

Tenants can save time for the calls to the office to setting up, rescheduling, cancelling, or providing details about maintenance or lease information.